Privacy Policy

At MetalX, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, billing address, shipping address, and payment information when you make a purchase or contact us.
  • Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, pages visited, time spent on pages, and referring URLs.
  • Device Information: Information about your device, including hardware model, operating system, unique device identifiers, and mobile network information.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and gather data about how you use our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: To process and fulfill your orders, manage payments, and communicate with you about your purchase.
  • Customer Service: To respond to your inquiries, provide customer support, and resolve any issues.
  • Marketing: To send you promotional emails, special offers, or other information that may interest you, unless you opt-out of receiving such communications.
  • Improving Our Services: To analyze usage and trends, enhance our website, products, and services, and develop new features.
  • Security: To detect, prevent, and address security issues, fraud, or other malicious activities.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as these parties agree to keep this information confidential.
  • Legal Compliance: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights concerning your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal information.
  • Deletion: You have the right to request that we delete your personal information under certain circumstances.
  • Objection: You have the right to object to the processing of your personal information in certain situations.

To exercise any of these rights, please contact us at metalxpk@gmail.com or WhatsApp: 0308-2821671.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update our Privacy Policy occasionally. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Thank you for choosing MetalX. Your privacy is important to us, and we are committed to protecting it.